On-Site Pharmaceutical Returns Service When & Where You Want It

Put us in charge of what we do best and get more of what you want most: performance, profits and peace of mind.

With GRx, your pharmaceutical returns are handled by knowledgeable professionals who will complete all required paperwork and show up when they say they will.

All of our service representatives receive formal and on the job observational training. The formal training program educates service representatives on how the company and the reverse distribution business function. Their training also includes spending significant time in the GRx returns center. Service representatives are certified annually in various competencies.

On-site pharmaceutical returns service is provided by our reliable, local, and readily available team of Service Representatives. They:

  • Are fully licensed to take back all CII-CV products
  • Electronically inventory all Schedule CII-CV products
  • Prepare & execute DEA 222 Forms on-site
  • Safely sort & package all products
  • Are trained according to industry standards by Pharmacy Professionals
  • Are HAZMAT and Other Regulated Material for Domestic transport (ORMD) certified
  • Conduct business review consultations with Pharmacy staff
  • Arrange pick-up for shipping to GRx

Appointment times are scheduled at your convenience and can be pre-set in advance so you always know when you will be serviced next. There are never any minimum service fees charged for on-site service. And you don’t ever have to take time out of your busy day to presort product.

The service our pharmacy receives from GRx is excellent. Mike Quattlebaum, our service representative, makes sure we know when he is coming and takes care of our returns efficiently with little disruption to our workflow.  He makes sure the controlled medications are boxed and ready to send out with the proper paperwork and DEA forms.  We enjoy doing business with Mike not only for his efficient work, but also for his pleasant and positive attitude.

Kathy Gibbs, Piedmont Newnan


This is a letter of reference for Mike Granados and our association with Guaranteed Returns®. We've been associated with Guaranteed Returns® for approximately three years and have found their service to be very fast, efficient and of great benefit to us. The service has allowed us to efficiently remove and relieve our pharmacy of expired medications with complete documentation that has been helpful in tracking waste for further evaluation. Mike has always provided us with great service. He is very reliable, always arrives on time, and has a great attitude- even on the days we forgot he was coming. If you have any questions, please don't hesitate to call.

Richard Itow, South Bay Medical Center


On-Site Service Appointment

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