Pharmaceutical Returns Frequently Asked Questions (FAQs)

Below is a list of some of the questions we get asked most often.  If your question isn’t covered here, please Contact Us with your pharmaceutical returns questions.  

Is Guaranteed Returns licensed in all states requiring out of state licensure?

Do you have local service representatives?

How Do I Start Using GRx for my Pharmaceutical Returns?

Do I need to pre-sort my return products by manufacturer or check their return policies?

How do I track my pharmaceutical returns once I have sent them to GRx?

How are Controls handled?

What product can I return to Guaranteed Returns®?

Can Guaranteed Returns® handle my 340B products?

What is your process for recalls?

How do I update my account information?

How long has Guaranteed Returns® been in the reverse distribution business?

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