Better Service Starts Here

Learn how pharmacies across the country use our services to get the most value for their returns.

I know our GRx service rep from when I worked at a County Public Health Pharmacy in another city. When I opened my own store, choosing GRx was a no brainer for me. The fee is well worth the stress it takes off my shoulders. We always look forward to our onsite visits and he handles everything seamlessly - all I have to do is cash the checks.

April Duggins, RPh Owner and Pharmacy Manager, Crossroads Pharmacy, Oakridge, NC

GRx has created the best in class for pharmaceutical and OTC returns utilizing technology and state of the art tracking and reporting. In addition, the personal service that we receive from our rep is top notch. As a practicing pharmacist for over 32 years I remember the days of writing letters to manufacturers and can tell you that Guaranteed Returns is always focused on the future.

Black Rock Pharmacy, Buffalo, NY

I met with many vendors in my search for a new reverse distributor. What stood out the most about GRx is its ability to send a dedicated representative to our facility to process our returns. My GRx Rep is a life saver. Thanks a bunch to the great staff, customer service reps and everyone from GRx!

Jennifer Tayler, CPhT, Consonus Pharmacy Services, Milwaukie, OR

I've been at Mt. Sinai for 30 years and have engaged with representatives from many companies. I have never been happier with the support, work ethic, professionalism, and overall performance from any other reverse distributor. We have competitors knocking on our door; however, we are very pleased to be working with GRx and their current team.

Joseph Sorrels, Mount Sinai Medical Center, Miami Beach, FL

I changed reverse distributers because I needed the onsite service offered by GRx. The percentage fee was only slightly higher and well worth the service performed and time saved for the on-site rep. The service performed by our Account Representative is exceptional. I could not be happier with the service we are receiving from GRx.

Mark Fischer, PharmD, Helen Newberry Joy Hospital & Healthcare Center Newberry, MI

When I bought the Brooklyn Pharmacy, I was introduced to GRx. My service representative is a pleasure to work with because she is very professional and goes beyond the call of duty when helping me with expired meds and recalls.

Pat Hubbell, RPh Owner, Brooklyn Pharmacy

We appreciate our GRx rep that comes out quarterly to pull the expired merchandise from our shelves & pack it up for shipment; we do not have to assign staff to do it. The reports we get are easy to understand and clear. Our GRx rep is courteous, professional & he’s been with us for a long time.

Paula DeLong, Pharmacy Business Director, Baldwin Family Care, Fremont MI

GRx gives me the flexibility that no other reverse distributor offered. I can choose their onsite service or save a little and do it myself. I’ve been using their services for over 7 years and haven’t had one single issue. They’ve been great.

Peter Tawfik, Director of Pharmacy, Omni Family Health, Bakersfield CA

The staff at Guaranteed Returns is always very professional and informative. Their precision to detail is shown every time.

Pharmacy Analytics Manager, Boca Pharmacy Group, New York City, NY

Guaranteed Returns® has been the company that processes our out of dates since I've been employed with TPHA. I have been very happy with the service I have received on site. Guaranteed Returns® has strived to provide quality customer service for our facility in every way. Their friendly staff has always been able to assist me with all my needs. My Guaranteed Returns® Representative is Michael "Sam" Farha. I believe Sam is the reason I am such a big Guaranteed Returns fan. Sam will schedule his appointments and he always calls ahead to remind me about our scheduled date. Sam shows up with a smile on his face and he is such a pleasure to be around. Thank You Sam and Guaranteed Returns for making the process at TPHA so easy and pleasant.

Stephanie Webb, LPN, Pharmacy Manager, TPHA

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