What Someone Else Says About You Is More Important Than What You Say About Yourself
Read what some of our satisfied pharmaceutical returns customers are saying:
Guaranteed Returns® has gone out of their way to service me on several occasions. Their
service is outstanding. The reporting I get on credits and credit collection is the best I have seen
in the industry. Thanks, GRx.
Andy Jolly, Ready Meds Pharmacy
Guaranteed Returns service is so efficient. I have to say that it makes my job easier. Now I can focus my attention on some of my other responsibilities in the pharmacy without having to worry about processing our outdates.
Kristen Kelsey, Kenmore Mercy Hospital
How Do I say thank you! This is just what I needed, I cannot thank-you enough. If sounded desperate, I WAS! Yes, I am going to have a "Wonderful" day thanks to you.
Jeanne Grant, RN, Pima County Health Department
Guaranteed Returns® has been the company that processes our out of dates since I've been employed with TPHA. I have been very happy with the service I have received on site. Guaranteed Returns® has strived to provide quality customer service for our facility in every way. Their friendly staff has always been able to assist me with all my needs. My Guaranteed Returns® Representative is Michael "Sam" Farha. I believe Sam is the reason I am such a big Guaranteed Returns fan. Sam will schedule his appointments and he always calls ahead to remind me about our scheduled date. Sam shows up with a smile on his face and he is such a pleasure to be around. Thank You Sam and Guaranteed Returns for making the process at TPHA so easy and pleasant.
Stephanie Webb, LPN, Pharmacy Manager, TPHA
I just wanted to tell you how much I appreciate the great job you do when you come to take care of our facility. We recently had a surprise inspection by the Board of Pharmacy and the inspector spent an hour going through our inventory and didn't find a single expired drug! I have always enjoyed your positive attitude and flexibility, but to know that your attention to detail and thoroughness came through for us when it really counted is just another reason why we will continue to look forward to do business with you and your company. Thank you for all you do.
Koko Bond, Pharmacy Technician, HealthSouth
I have been working personally with Guaranteed Returns® for over three years now and it has truly been a pleasure. Guaranteed Returns helps me keep control costs of the pharmacy and is a critical component of our plan to manage pharmacy inventory. I have contacted customer service on several occasions and have been delighted with the result each time. They consistently exceed my expectations and always make themselves available when I need them most. I value my relationship with Guaranteed Returns and recommend them to everyone.
Andrew Lester, PharmD, Superstition Springs Pharmacy
I truly enjoy using Guaranteed Returns®. I am able to keep my costs down with the multiple reports offered through the user friendly website for my account. I have a 500+ bed non-profit facility and Guaranteed Returns makes what could be an impossible task super easy. I have effectively eliminated about 20 products from my stock with this fantastic service. I am currently working with Greg Olson who is always able to answer ALL of my questions and schedules visits in advance with me which is very helpful. THANK YOU!!!
Angel Flores, CPht, Pharmacy Supply Coordinator, Banner Thunderbird Medical Center
Guaranteed Returns® is very fast, accurate and friendly. They are always willing to work around our schedule and they are very flexible. The customer service is excellent too!
Sarah Thames, CphT, Pharmacy Inventory Specialist, WellStar Kennestone Regional Medical Center
We could not be more pleased with the service provided by Guaranteed Returns and our representative Michael “Sam” Farha. His quick, efficient and helpful manner is greatly appreciated and echoed throughout the staff at Guaranteed Returns. We have considered Sam and the staff of Guaranteed Returns an asset to our facility as we endeavor to provide quality patient care.
Staci Duncan, CCS, CPhT,Medical Records Director/Inpatient Pharmacy Supervisor, Medical Records/Inpatient Pharmacy
There are vendors that get the job done and then there are people who are professional and a pleasure to work with. Mike does it all with a willing smile.
Carol Deamer, PharmD, Director of Pharmacy, Simi Valley Hospital