Just like you, providing top quality service to customers is and always has been our number one priority. We take your commitment to the Long Term Care business seriously & aim to be a respected partner who provides value in your supplier chain. We process it all for our Long Term Care service provider customers:
Trade package returns
Highest Standards, Best Results
When your facility is scheduled to receive an on-site service visit from one of our service representatives, you can expect a reliable, knowledgeable professional to show up. Our service representatives are trained according to industry standards and are re-certified in various competencies on a regular basis.
Customer service representatives receive continuous training and are passionate about making each and every customer interaction a positive one. We hold ourselves to the highest standards including meeting Verified Accredited Wholesale Distributors (VAWD) Accreditation and Statement on Standards for Attestation Engagement No. 16 (SSAE) requirements.
But don’t take our word for it; take our customers.
We could not be more pleased with the service provided by Guaranteed Returns® and our representative Michael “Sam” Farha. His quick, efficient and helpful manner is greatly appreciated and echoed throughout the staff at Guaranteed Returns®. We have considered Sam and the staff at Guaranteed Returns® an asset to our facility as we endeavor to provide quality patient care.
Staci Duncan, Sequoyah Memorial Hospital