Comprehensive Returns Tracking & Reporting

Online Pharmaceutical Returns Reporting system logo

You can track and monitor all phases of the pharmaceutical returns process from start to finish on the GR-XtraNET Customer Portal.

With 25 reports and the ability to export and email all reports, you always know the status of your pharmaceutical returns and credits. 

Better Reporting for More Operational Efficiency

Looking to make business decisions about the pharmacy’s inventory and efficiency? The portal provides you with data to make fact-based decisions.

Most Popular Pharmaceutical Returns Reports

Request access to the Customer Portal here.

Credits, Credits, Credits

Sometimes all you really want to know is when you will get your credits.

We strive to get customers credits as quickly as possible and that typically means a first distribution is issued within 90-120 days after your pharmaceutical returns are processed. However, we don’t sacrifice accuracy or effort in attaining the most amount of credits just for the sake of speediness.

Instant access to pharmaceutical return forms and shipping information 


The GR-XtraNet™ Customer Portal makes it simple for you to mail-in your pharmaceutical returns.

  • Mail-in pharmaceutical return forms all in one place
  • Forms conveniently auto-filled with your account information
  • Mailing and shipping labels available
  • Online Inventory Program

If you have questions, let us know.

Guaranteed Returns® has the most innovative user friendly extranet website.  Having the ability to track my shipments after they have left the hospital and monitor the disbursements from manufacturers, are just some of the many valuable services I appreciate as a buyer. I also want to say that since Barry Knowles became our rep we have consistently increased our expired return reimbursements. He has been extremely helpful with any questions I have regarding your website navigation or medication return policies.  For the first time there is a reverse distributor who actually collects the returns for you and is ACCOUNTABLE for their estimates. Thank you Guaranteed Returns.

Dawn Convery, Overlake Hospital Medical Center