You've got a pharmacy to run. Leave the returns to us.

Pharmaceutical Returns Programs

There are two pharmaceutical returns programs available to customers. Both programs offer:

  • Mail-in and On-site Service Options
  • Product Aging Options
  • Contracted, competitive rates
  • An easy pharmaceutical returns process (no-pre-sorting required - ever!)

The biggest difference in these programs is payment. Under the ReverseLink™ Direct Payment program, payment time is much shorter than with our flagship program, ReverseLink One. However, ReverseLink One provides deep reconciliation services.

Regional Directors and On-site service representatives are available to assist you with your decision.

On-site service

On-site service leaves you with time to do everything else. With our pre-set appointment scheduling, you’ll know exactly when one of our local service representatives will be arriving at your pharmacy to provide you with a highly-efficient returns service.  Read More

Mail-in return service

Getting your expired, overstocked and damaged products to Guaranteed Returns® is easy.  At Guaranteed Returns®, we provide our customers with a self-service option to mail us your returns on your own time.  Read More

Online Reporting

You can track your returns on the Customer Portal.  From shipments received to top returnable products to credit statements, it’s all there.  The portal provides you with data to make fact-based decisions. Read More

Online Inventory Program

Preparing an inventory of your pharmaceutical returns is easy with our online inventory program.  The program tracks all of your pharmaceutical returns including Schedule II - V Controls. Read More

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